Insurance & prices
Insurance & prices
Choose your insurer and plan to see whether we bill them directly, roughly what you pay per visit and what to bring. Or see our self-pay prices.
Check your insurance
The checker needs JavaScript turned on in your browser; the comparison table below shows every plan.
Choose your insurer and plan to see the result here.
The insurers and plans on this page are fictional and for illustration only; actual cover depends on your policy. We check your insurance before the visit, free of charge.
Self-pay
Clear prices
before you start.
For patients without insurance or services your plan doesn’t cover. Prices are in UAE EGP; pay by cash or card.
- Family medicine or GP consultationA 15 to 20-minute visit EGP 250
- Specialist consultationInternal medicine, women’s health and dermatology EGP 400
- Paediatric consultationFrom newborns to 16 years EGP 350
- Follow-up within 7 daysWith the same doctor, for the same problem Free
- Physiotherapy sessionA 45-minute session EGP 300
- Video consultationA secure link sent before your appointment EGP 199
- Family doctor home visitWithin Cairo, usually within 3 hours EGP 650
Compare plans
Every insurer and plan
in one table.
An illustrative summary of direct billing and co-pay for each plan.
| Insurer | Basic plan | Enhanced plan | Premium plan |
|---|---|---|---|
| Waha Health | Direct billing20% up to EGP 50 | Direct billing10% up to EGP 30 | Direct billingNo co-pay |
| Marsa Care | Direct billing20% up to EGP 50 | Direct billing10% of the visit fee | Direct billingNo co-pay |
| Sanad Insurance | Partial direct billing20% of the visit fee | Direct billing15% up to EGP 40 | Direct billing5% up to EGP 20 |
| Ofok | Pay, then claim from your insurer20% of the visit fee | Direct billing20% up to EGP 50 | Direct billing10% up to EGP 25 |
| Deira Med | Direct billingEGP 25 flat per visit | Direct billingEGP 15 flat per visit | Direct billingNo co-pay |
| Gulf Gate | Partial direct billing20% up to EGP 50 | Direct billing10% of the visit fee | Direct billingNo co-pay |
| Palm Care | Direct billing20% up to EGP 50 | Direct billing10% up to EGP 30 | Direct billingNo co-pay |
| Rimal | Pay, then claim from your insurer25% of the visit fee | Partial direct billing20% of the visit fee | Direct billing10% of the visit fee |
How direct billing works
Health insurance is compulsory for Dubai residents, and most plans cover clinic visits. If your plan is billed directly, you pay only your co-pay at reception and we send the rest of the bill to your insurer. We need your insurance card and Emirates ID to check your cover electronically in minutes.
Pre-approvals
Some plans need pre-approval for physiotherapy sessions and some procedures and tests. We send the request for you with the doctor’s report and usually hear back within 24 to 48 hours. If the approval is delayed, you can pay yourself or postpone the procedure.
Pay and claim
If your insurer is not billed directly, we give you a detailed invoice and a medical report so you can claim from your insurer and be refunded under your plan’s terms.
Visitors to Dubai
Visitors are welcome on self-pay or travel insurance; we issue the invoice and report in Arabic or English for you to send to your insurer.
- Emirates IDOr your passport if you are visiting.
- Insurance cardValid, on paper or in your insurer’s app.
- Your medicines and reportsA list of your medicines and any recent tests help your doctor.